COVID-19 Shipping Update
Due to the COVID-19 pandemic, international cargo flight schedules (and routes) have been drastically reduced.
Furthermore, we also received notice this morning that the US - along with many other countries (listed below) - have decided to restrict international parcels.
- + much more
As a result, we have - with a heavy heart - decided to temporarily close our operations.
We'll keep an eye on the situation and re-open for select countries when possible. (Hopefully its sooner than later.)
During this downtime, we are offering a limited 110% Store Credit offer. If you plan to shop with us in the future, consider buying a gift card! It help us pay off our fixed expenses.
Nonetheless, our team at Gochujar wish you and your family the best during these unprecedented times. Keep your hands clean - and be safe. Let's also keep our spirits up ... we shall ride through these rocky waters together!
Q: I've ordered recently - but my parcel hasn't arrived yet.
It seems many countries including US, Canada are backed up by a few weeks. Other countries have a backlog of parcels of up to 4 weeks.
Please check your tracking number to get the most up-to-date information.
If you have any further questions or messages, free free to contact me at firstname.lastname@example.org.
-Updated March 30, 2020