Announcements & Shipping Issues
COUPON CODE: TokkiYear23!
To our beloved customers & patrons!
We want to say a sincere "Thank You (감사합니다)" from Korea! 🙇♂️🙇♀️
During this year, we're ecstatic to have grown our export volume of Korean goods to countries around the world!
This year, we focused on growing our product offering - by sampling, testing & procuring high-quality products from Korea.
As of now, we have a product catalogue of 405 products - which we're very happy with... 🙃
In the upcoming year, we'll strive to increase to 1000 products - which means new products offered every week on Gochujar!
Thank you again 감사합니다 🙏 for supporting Gochujar and our mission to bring Korea's best products to the world.
May The Year of The Rabbit 🐇 bless us all with more opportunities, quality time with loved ones & the willpower to nurture our physical and mental health!
We're rooting for you from Korea! 🇰🇷
- Daniel & Katie
As a token of our appreciation, below is a coupon code that you can use for 8%-OFF entire order (no max discount limit).
COUPON CODE: TokkiYear23!
Valid until 2022.12.31!
You can apply discount codes - in both mobile and web.
On mobile, input the code in the last step of the checkout - "Payment section
On web, apply the code in the first step of the checkout - "Information section"
Currently, the average delivery time to US addresses is ~2 weeks
Sure - let me explain. Updates to your tracker are made by two different parties:
WHILE YOUR PARCEL IS IN KOREA, the Korea Postal Service is responsible for making updates to the tracker.
ONCE THE PARCEL LEAVES KOREA, the United Postal Service (USPS) is responsible for making updates to the tracker.
USPS posts updates to the tracker only after the parcel has passed through US Customs.
If you haven't see updates to your tracker in a while - it is most likely queuing at US Customs for clearance.
Once it passes, you'll see updates made to the tracker - along with an expected delivery date - on the USPS tracking website.
Note: If it passes 3 weeks without any status updates, please contact daniel[at]gochujar.com for further help.
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For Korea Postal Service Tracking Tool, click here.
For USPS Tracking Tool, click here.
Our flat-rate international delivery fee to US addresses is $5.
However, if you order 2 or more items - no shipping fee!
Your product reviews help us in a meaningful way!
It signals to other customers on whether to purchase a specific product.
And it gives us feedback on whether to continue sourcing the current product (or to replace it with a better product).
We know it takes a few minutes away from your workflow.
So we'll credit your account with $1.50 for each product review!
To write a product review, simply navigate to the product page and click on the "Write Review" button.
Or check your email (check SPAM folder?) for the link to write a review.
Have other questions?
Please read our FAQ
