The average delivery time to U.S. addresses is currently about 1.5 weeks.

We offer a flat-rate international delivery fee of $5 for U.S. addresses. 

However, if you order two or more items, shipping is completely free!

Sure! Please take a screenshot of your cart and email it to daniel[at]gochujar.com. 

We'll then send you a PayPal invoice for quick and easy payment with just one click.

You can apply your store credit on the 'Cart' page. 

Simply use the drop-down box at the bottom of the page (see below).

You can apply discount codes on both mobile and web.

On mobile, enter the discount code in the final step of checkout, under the 'Payment' section

On the web, enter the discount code in the first step of checkout, under the 'Information' section

All reviews are genuine. 

However, we periodically import customer reviews from our international store, Gochujar Global, which serves non-U.S. customers. 

Since these orders are placed outside of Gochujar, they do not receive the 'verified' label.

Rest assured, they are real customer reviews.

Your product reviews make a meaningful impact!

They help other customers decide whether to purchase a product and provide us with valuable feedback on whether to continue sourcing it.

We understand that writing a review takes time, so as a thank-you, we’ll credit your account with $1.50 for each product review!

To leave a review, simply visit the product page and click the 'Write Review' button. 

You can also check your email (including your spam folder) for a direct review link.

Sure! Let me explain how tracking updates work:

While your parcel is in Korea, tracking updates are provided by Korea Postal Service.

Once the parcel leaves Korea, updates are handled by United States Postal Service (USPS).

Note: USPS updates the tracker only after the parcel has cleared U.S. Customs.

However, if there are no updates for more than 3 weeks, please contact daniel[at]gochujar.com for assistance.

- For Korea Postal Service Tracking Tool, click here.

- For USPS Tracking Tool, click here.

Yes, we receive this request often, and we can deliver to Korea!

At checkout, please enter the recipient's address in English. 

We'll convert it to Korean to ensure smooth delivery. 

Orders typically deliver within 2–3 days within Korea.